Go Daddy is Evil (We're Back Up! Part 2)

[un-mediocre]

You're probably wondering why we've been experiencing a lot of downtime... The answer is: Go Daddy is Evil.

GoDaddy.com is great for domains, but dont EVER think about purchasing any of their hosting plans!

It all began on the 22nd of June 2006. Gamer Disclaimer went down for the first time. I was shocked! I logged into my Godaddy account and found that it has been suspended. My credit card was expiring soon so I assumed that was the problem.

I emailed godaddy that day:
Subject: Account Suspended

Hello, my account has been suspended because my credit card expires in 40 days. I had my credit card renewed and updated my payment information. How can I get my account activated again?

Thanks,
XXXX

So far, godaddy has provided excellent customer service. They'd always reply the same day, or in a maximum of 24 hours.

Re: Account Suspended

Dear XXXX,

Thank you for contacting customer support. It would appear that the account was actually suspended for CPU overutilization. If you require further support, please contact us.

Thank you,
XXXX
Advanced Hosting Support

The reply was fast, but I didn't get the information I needed so I sent another email.

I've emailed support before about my suspended account (incident #XXXX). I assumed my account was suspended because of an expired credit card but the support staff told me "that the account was actually suspended for CPU overutilization." They did not actually answer my question, which was how do I activate my account again? My account has been suspended without notice or instructions on how to activate it again.

Thanks,
XXXX

I got another quick reply and I was pleased with how understanding the customer service was.

Dear Sir/Madame,

Thank you for contacting hosting support.

We have reinstated your hosting for gamerdisclaimer.com. It appears that the site generated a high load on our server. We will monitor it and alert you if we see further issues.

Thank you for your understanding in this matter.

Regards,
Advanced Hosting Support

Gamer Disclaimer was up again! Hurray! I figured it was a problem with Godaddy's servers and didn't put much thought into it. I was just glad to have GD back up again.

So everything seems fine for a while, until the 26th of June. Guess what? GD goes down yet again! And what else? I find this email in my inbox:

Dear Sir/Madam,

Your site, gamerdisclaimer.com, is causing a very high load on linhost144. Your php scripts are also eating up 35-90mb of memory each. This site has already been suspended previously. as this is the second strike, this site may not be re-enabled due to the downtime it has caused. Please contact abuse@godaddy.com for further information.

Sincerely,
Advanced Hosting Support

But wait! That's not even the worst part. You know what sucks about having one company control both your hosting AND domain name? They've got total control over you!

Subject: Cancellation Confirmation

************************************************** ****************
ITEM CANCELLATION CONFIRMATION
************************************************** ****************


Dear XXXX,

Per your request, the items listed below have been cancelled
from your account, XXXX:

Private Registration Services: GAMERDISCLAIMER.COM

If you feel this cancellation has occurred in error or you need
further assistance, our support staff is available 24 hours a
day, 7 days a week via:

+ Online Support:
https://www.godaddy.com/gdshop/support.asp?prog_id=GoDaddy&isc=wwbb566
+ Email: support@godaddy.com
+ Phone: (480) 505-8877

Thanks again for being a GoDaddy.com customer.

Sincerely,
GoDaddy.com

-----------------------------------------------------------------
Copyright 2006 GoDaddy.com. All rights reserved.

What the hell?! Why would GoDaddy cancel my domain because of an issue concerning my hosting account? They're two different services!

Anyway that didn't matter. I understood the problem.. Godaddy's shared servers cannot handle the pressure of GD (forums, flash portal etc..). So I decided to move to a virtual dedicated server on GoDaddy.

I wrote GoDaddy yet another email... Their abuse department doesn't even have a phone number.

Subject: Account Suspended - Moving to a Virtual Dedicated Server

Acct #: XXXX

I understand that my website gamerdisclaimer.com is causing a very high load
on the shared servers which is considered "abuse". I was wondering, if I
were to purchase a virtual dedicated hosting package, would it be possible
that I get all my data moved to the new host? If it is possible, what steps
must I follow?

I would like it if you could move the files for me or at least give me ftp access to my old account so I can do it myself.

And regarding my domain, I understand that you cancelled it? How can I get my domain back?

Thank you,
XXXX

I thought I made myself clear in this email. I hoped GoDaddy would move the files for me, but I wouldn't mind doing it manually. (Moving the mySQL dbs is a pain!) Here's the reply I got:

Re: Account Suspended - Moving to a Virtual Dedicated Server

Dear XXXX,

The domain name and web hosting account for GAMERDISCLAIMER.COM has been suspended for violating Go Daddy's Terms of Service.

Go Daddy’s Abuse Department was recently alerted by Go Daddy’s Security Operations Center that the web hosting account for GAMERDISCLAIMER.COM was consuming an excessive percentage of server CPU time. This over utilization of server CPU cycles is a violation of Go Daddy's Terms of Service for your web hosting account. As a result, your domain name and web hosting account for GAMERDISCLAIMER.COM has been suspended.

At this point you have two options:

----- Option # 1: Remain a Go Daddy customer, reactivate your domain name and web hosting account.

If you wish to remain a Go Daddy customer and reactivate your domain name and web hosting account you must reply to this message with the following:

1. A statement that you will not initiate, or allow a third party to initiate, this type of malicious activity in the future.

2. A statement that you have reviewed Go Daddy's terms of service policies, with your assurance that these policies will not be violated in the future. Go Daddy's Legal Agreements and Terms of Service policies are located on Go Daddy's "Legal Agreement" page. Click the following link to access Go Daddy's "Legal Agreements" page:

https://www.godaddy.com/gdshop/agreements.asp.

3. Authorization for GoDaddy.com to charge the credit card on file for your account a non-refundable $199 reactivation fee (you may want to log into your Go Daddy account and confirm that the card on file is valid and has not expired).

Please understand that if the problem persists, after your domain name and web hosting account has been reactivated the first time, the services in question will be immediately canceled.

----- Option #2: Move your domain name web hosting account to a new registrar.

If option #1 is not agreeable to you, or you are unable to abide by Go Daddy's policies, you will need to move your domain name and website to another provider. To do this you will need to reply to this message with the following:

1. A statement that you will initiate the transfer of your domain name to a new registrar and website to another web hosting provider within the next 24 hours.

2. Authorization for GoDaddy.com to charge a non-refundable $50 administration fee to the credit card on file for your account. This fee is used to reimburse Go Daddy for the costs we have incurred in addressing this matter (again, you may want to log into your Go Daddy account and confirm that the card on file is valid and has not expired).

Every Go Daddy customer that has services suspended for violating Go Daddy's Policies must choose one of these options if they wish to resolve the situation. These options are not negotiable. The fees cannot be reduced or waived.

We appreciate your cooperation and willingness to address this issue. Please let us know what course of action you choose to take. If you wish to discuss this situation via telephone Go Daddy's Spam and Abuse Department can be reached at 480-624-2505.

Sincerely,

Spam and Abuse Department
GoDaddy.com
ARID103

WoW! His reply was pretty harsh! I thought this must be some kind of misunderstanding... I'm being redirected to the spam and abuse department?! I had to send another email to figure this one out and consider other options.

Acct #: XXXX

Can't I set up a virtual dedicated server or dedicated server instead? My site will consume a lot of memory because of the scripts I use like the forums, and flash portal cms. The only solution I see is upgrading my hosting with more memory, this upgrade being a virtual dedicated host.

I would like to know if this would be possible.

Thanks,
XXXX

I got a very blunt reply...

Dear XXXX,

If you would like to set up a virtual dedicated server you are more then welcome to do so. However you will first need to resolve the abuse issue with your account before this can happen. Upgrading your account to a virtual or dedicated server is not a resolution for resolving the abuse matter with your account. If you wish to resolve this matter you will need to choose one of the previous options that we had provided to you.

Regards,
GoDaddy.com
Spam and Abuse Department
ARID103

What he basically said was that I had no choice... I have to pay up! By this moment I flipped... I don't think I should be treated this way, I've done nothing wrong... So yes, another email.. :P

This is an outrage! I have been a loyal customer of Go Daddy for more than half a year. My website's content never broke any of the rules. I've been contacted about bandwidth usage, and I've upgraded my account from economy to premium hosting accordingly... That's how much I care.

And what happens now? My website uses too much CPU power, which by the way I have no way of calculating or verifying, and you suspend my account. How in the world is this considered abuse? It's not like I planned for this to happen.

I'm such a nice guy that I wouldn't even rant about that... Heck, I even decided to remain a Go Daddy customer and upgrade my account to a dedicated server. Logical conclusion eh? "Your site takes up too much memory!" - "Hey, I'll upgrade to a dedicated server! More memory for me! Yay!"

You'd think that would solve the memory problem? Noooo... Go Daddy holds my account hostage!

Choice 1: Pay 200 bucks and remain a Go Daddy customer. What? So this can happen all over again?
Choice 2: Pay 50 bucks and leave. Tempting, but I still don't understand why I owe you money. If anything, you owe me for the two months I've paid for and haven't received yet.

Now I want you to think hard, think reaally hard... How the hell is this my fault? You're treating this "CPU overutilization" as if it was spam or pornography. I have no control over the CPU usage, and I don't have any means of calculating it. But I figured out a way to resolve this-- by moving my site to a dedicated server. You don't seem to care though... Seriously now, your ToS needs a lot of revising or you will lose more loyal customers everyday. I would understand this kind of conduct being enforced on people purposefully abusing the shared servers in order to take them down, but I can assure you that was not my intent.

I hope this email doesn't come off as "rude" or "disrespectful", but I'm getting quite frustrated with your service. Even more frustrated when I find that I am being blamed and fined.

You suspended my account without notice which unfortunately is legal according to your ToS, but horrible customer support. You claimed that the "options" I must select from are non-negotiable which sickens me. I feel like I'm being wronged, and I have no idea why I'm being treated in such a manner. I would like to speak to a higher management because I can predict that your generic reply will get me nowhere.

Former Go Daddy Customer,
XXXX

And guess what? I did get an unhelpful generic reply.

Dear XXXX,

Every Go Daddy customer that has services suspended for violating Go Daddy's Policies must choose one of these options if they wish to resolve the situation. These options are not negotiable. The fees cannot be reduced or waived.

Regards,
GoDaddy.com
Spam and Abuse Department
ARID103

By now I realized there was no point in arguing with these idiots...

Acct #: XXXX

Alright, it seems like non-negotiable really means non-negotiable...

I would like to select Option 2.

I hereby state that I will initiate the transfer of my domain name to a new registrar and website to another web hosting provider within the next 24 hours.

I authorize GoDaddy.com to charge a non-refundable $50 administration fee to the credit card on file for my account.

I hope you can sleep at night.

So I packed up the site and moved it to another host...

Stay away from GoDaddy's hosting plans! Their abuse department is just horrible... They won't even listen to you.

Moral of the story? GODADDY IS EVIL!

[axeking]

Hopefully GoDaddy will spend less time and money putting skanks on their commercials and provide better customer serivce. Doubtfull but they may do it one day.

[HorseWithNoName]

Curse GoDaddy. CURSE THEM! ITs good to see you got GamerDisclaimer back up again.

[arcrox]

Wow, I never thought the problems were that bad. I can't believe they gave you that generic reply about "non-negotiable terms" after you basically called them out on the cpu utilization. What a bunch of incompetant fools.

[Seishin]

Just between us GD-ers, me and Unmed are cooking up something DEVIOUS up our sleeves! Stay tuned, and CURSE you GoDaddy.com! U SUX!! :evil:

[Ag43t 47]

Man Godaddy gave you a bad time. Oh well at least the sites back up and you also taught us a valueble lesson... NEVER start a website witrh Godaddy! :twisted:

[Loba]

This just proves that un-mediocre should listen to me! I told him as soon as I saw the website of his host: Godaddy.com these exact words:

Get out of Godaddy! They suck! Move now before its too late!

Moral of the story: Godaddy sucks! Listen to Loba sometimes...

Damn Godaddy with wierd abuse policies! Take them down!

[Zckenzie]

:o WTF are they doing i hope they all die CURSE THEM those rude s.o.b's

[hard rocket]

curse them yeh do it!!! muhahaha...

[GrrnusPrrnus]

umm thats over thats all in the past now who your host now? still godaddy

[blakdragon43]

Curse those frickin dum donkey ball suckers! curse them alllll!!!!!!

[xvin_879x]

those damn corporate monkeys!!

[fireandburn]

:o :o :o :o :o :o :o :o :o :o :o :o :o :o :o :o
wow dude, go daddy .com is THE MOST RETARDED BUNCH OF BASTARDS IVE EVER SEEN!

un med, THANK you for leaving those fools, b cause if i was u, i would probbably sue those idiots for unfair treatment to u.
if ur their customer, and ur a well-paying customer, and the fuckin retarded idiots send a computered responce back to u and never awnser a single question, as well as unbelevable costs they made u pay, and, they r chaging u with breaking rules which u did not break, and had no idea how u had any part in "over virtulitulazation" which is clearly a part of their systems, NOT GD, and these idiots dont even send 1 FUCKING EMAIL THATS USEFUL!
:evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:
THANK you soo much for not dumping your cash into their lousy retarded homsectual pockets, and all the while they had u and ur website on the crappiest plan u can imagine. but 2 things as well.....
ur post said june 22 2005. ??? 2005? did u even have Gd up then?
and 2, what is the new website that u r being hosted at , b cause i hope theyre not ball sucking idiots like GoDaddy.com,and good job on getting GD back online and away from the cash vacuum that is the evil bastards at GoDaddy .com
GO UN-MED!

[sonicx7]

CURSE THEM!I was on a little vacation,so i'm here again :D

[hard rocket]

curse them 1000 of times....

[haraldx]

blah..blah..blah... i readed only some 2 masages and now i know how un-med get the money so fast and i think that post is too big :lol:

[Saint_Sileighty]

It all began on the 22nd of June 2005.

O RLY? 2005? :wink:

[Loba]

O RLY? 2005? :wink:

Yeah, wasn't that when the website first came online? Its been a year of life for Gamer Disclaimer. You know what that means?

Party!!! :sick:

[Niki]

O RLY? 2005?
Yeah, wasn't that when the website first came online? Its been a year of life for Gamer Disclaimer.

It was a typo, should be June 2006, so there will be no need for
a Site_Down_Time_Party :P

Niki.

[un-mediocre]

Oops, I meant 2006 :shy:

I'm still living in the past! ^_^

It hasn't been a year yet. The site launched on the 18th of November 2005. It started out as a personal site, until I made Murloc RPG.

5 months to go until GD turns 1! :)

[Loba]

Oops, I meant 2006 :shy:

I'm still living in the past! ^_^

It hasn't been a year yet. The site launched on the 18th of November 2005. It started out as a personal site, until I made Murloc RPG.

5 months to go until GD turns 1! :)

Hmm... we better get a party prepared, any plans? :D

[sonicx7]

Hmm... we better get a party prepared, any plans? :D
Yes!We,I mean un-med shall make balloons in the forums and surprizes like monney or a chunk of level bar,oh and presents :D It could be anything!

EDIT:Lol,the site was down again :lol:

[un-mediocre]

It seems like all this load was caused by the game portal system. I've disabled the system for a while and I'm still deciding on what to put on the front page.

Any ideas? :)

PS: Yes, we're back up again! GD will never disappear ;)

[HorseWithNoName]

Thanks un-med for bringing it back up!

[stasik50]

All I can say is....they are complete bastards! And thats the truth

[sonicx7]

AAAGH!Un-med!You have mail in Aim from 3 days lol.Now to the topic.find a good hoster if that is the problem!And for the main page you can put links to the parts of the site.

[killer5918]

It seems like all this load was caused by the game portal system. I've disabled the system for a while and I'm still deciding on what to put on the front page.

Any ideas? :)

PS: Yes, we're back up again! GD will never disappear ;)

i have an idea when your site is down like the last few times you can have your game put on other websites i search every website i know and only murloc 1 not st fever!no offense just have someone put it somewhere (newgrounds says they have it but they dont!)it says the description but its must the first one

also you could have a download button so we can play when its down so we dont need to search til the ends of time

[Titanium]

Okay, GoDaddy, I am gonna type so loud you can hear me from space when I say this: WTF?!?

That is total crap. Those idiots suspend your website because it has too much bandwidth, then fine you and ask you to leave!!! WTF?

Oh, btw, there is an ad for GoDaddy right on this page... just letting you know, un-med.

GoDaddy is evil. :evil:

[Koolcheats]

well, gz on showing them whos boss :D...hope this new hosting works out ok.

[lordgoulag]

hum very good !

[krazyluki]

interesting....quite a story. too bad there isnt a part two where you talk to higher management and bitch and moan the crap out of them.

[Mystikb4]

Let's see how long this hosting stays alive...

[bob87twice]

I'd been wondering about this.

[Shaded]

GoDaddy ure some evil sons of some... :evil: and med nice going keeping the language casual without to many curses :lol: and nice going too getting us on again, thanks.

[Some random dude]

lets hack the website and delete it!jk.

[camcam2007]

wow... that was really long... i agree godaddy is evil... one of my friends was getting DDoSed and he asked godaddy to do something about it... and all they told him was to pay a bunch of money to get a dedicated server... and when the ddosing took up all the bandwidth.... they made him pay more... godaddy is evil :twisted:

[Fire1052]

Everyone here is completely correct, godaddy is evil, and if i were you i'd just SUE the hell out of them.

[Drgamer]

You can't really sue them for this, They'd come up with a way to make you look bad :(

[ponword]

wow, that sucks

[piangi]

ahhhhhh! their so mean u shoulda used cox maybe with cox u got one free space so godaddy is crap

[Jono2005]

go daddy?Soudns like a comp making cru.

[SesshomeruJay]

last time i use godaddy

[Fire1052]

DEATH TO GODADDY!

[furbylord]

So.... What was the cause of this most recent crash as of 8/11/06?

[killer5918]

is this a reason why you cant get lava spirit off the highscores

[lan313]

okay did the site go down again last night cus I couldnt get on :( it had some weirdo code saying error needs to unbug or something....

[HorseWithNoName]

So go daddy and lavaspirit formed an evil alliance? Uh oh.

[killer5918]

okay did the site go down again last night cus I couldnt get on :( it had some weirdo code saying error needs to unbug or something....

just close your internet then try again if not close internet and wait a minute or two

[Rorrockop]

I think somebody should include some form of subliminal messaging into Murloc RPG 2 about how badly Godaddy.com should go to hell, and we should fully ruin their site for being some greedy jerks.

[theassasin]

kill kill kill kill :twisted: :twisted: :twisted:

[Justhereformurlocrpg]

*fires nuke at godaddys offices* DIE YOU MONEY GRABBING BASTARDS DIE!

[awol1966]

Sounds like Go daddy need to learn how to do customer services instead of acting like evil bastards.

Are they just out to squeeze as much money from their customers by putting up lame reasons for supposed violations.

I hope things improve, and the site doesn't have too many hiccups like the recent one.

[gamer34]

Why would someone who put a commercial on the Superbowl be so evil!
Lol.
Moral:Don't pay attention to commercials.

[mardeman]

godaddy.com is a fv<k @$$ website

[MageD]

I DECLARE GODADDY AS BILL GATES WANNABEES

[dork5002002]

Gosh!! All the down time is really bothering me lately. It seemed as if every time I came to play the place was down. :evil: Grrrrrr :evil:

[Brohnn]

LMAO some of these posts crack me up lol

[CamCamCamoioioi]

mrloc is the best game ever! and i'm on holidays, 2 weeks strait on Murloc, i think people might notice my quare eyes when i get back to school, but i don't care it would be worth it

[Aayrl]

You know what? This reminds me a lot of Microsoft.. them and their hidden charges and when something goes wrong they blame You. It also happens in WoW a lot! Just last week, our guild on Medivh was killing Ragnaros and he dropped his loot.. yeah yeah.. Right as we distribute it, the servers crash. We log back in, Rag is gone, the loot is missing. We petition blizzard and their response is:

We did not have any response from your instance #302 and thus cannot return the loot you claim to be yours at this time

We then had the entire raid, all 40 people open up GM tickets. Shortly, a GM contacted our guild leader. The GM suggested...

Exit the Instance and re-Enter it and see if he resets. If not, contact me again and I will see what I can do.

Alright, so we exit the instance and come back in, Trash mobs are up.. we whack through those, get to Rag's Lair and Boom, He's not there. So we thought "humm.. maybe Domo is back" and raced to Domo's platform. Guess what? He wasn't there. So we contacted the GM and he said:

We found that in Instance #302 the monster you are looking for, "Ragnaros", is currently on the Slain status. Please come back in 3d, 14h, 40m, 4s when the instance resets.

We were steamed that night, and many guild members argued for hours. At around 2pm when we gave up, we took 8 Nexus Crystals out of the bank and claimed a Ninja-Looter had disenchanted the items that have dropped and we wanted our armor back. The GM then quickly came on and gave the items to the people.

Talk about Mean people.. we had to Lie to them to get our gear back and wasted 8 nexus crystals and 4 hours Just because their servers messed up.


Ohh yeah, and GoDaddy? It's a horrific service. A few months back, my friend said they banned his account because it was "not active and wasting memory", yet his homepage got over 300 hits a week. I feel your pain man, glad to see GoDaddy won't get your weekly pay :P

[localsk8er]

tht sux

[yoyomonks]

yah i know about go daddy. i had an account once and they were complete jerks :)

[DoctorWorm]

That is impressive. I'd say that GoDaddy is evidence that our society has reached a new low.

[ebbulldogz52]

my site on go daddy just got shut down 4 no reason :evil:

[Jono2005]

That makes sense, seeing as un-med set up a propaganda killing all go-daddy elements on him.

[shadow911]

wow godaddy seriously needs to stop wasteing money on superbowl commercials or atleast not as much and try to get their act together n stop screwing people over for so-called "abusing" :evil:

[JPizzle4shizzle]

All the hosts I used never have done anything to me, like shutting down my site or suspending it. I used BlueHost and also iPower. BlueHost Is best I think, it was more for the money and it was worth it. I had my site for 2 years and nothing bad happend. What host are you using currently un-med?

[Chauci]

Godaddy are a very bad homesite wish we could shut it down

[vershtunkinfluck]

That is impressive. I'd say that GoDaddy is evidence that our society has reached a new low.

godaddys anticts will not be soon forgotten!!

[lordeverkill]

whoa such (yeah well swearing is illiegal on this forum ;P)

anyhow when will your flash tutorials be up again

[clarkpy]

o yeah, i dont like godaddy either.

[MMOfan2]

dang, i'd be pretty pissed off too :evil:

[Daeron]

Customer service FTW!

[IceDNX]

They should be tortured and if they complain just an e-mail they would receive:

"If you didn't liked how we treated you, you must pay a $10kk un-refundable fee for our service and we'll stop. If not, we'll continue in torturing you until we get bored.

Have a nice day.
The GD Team"

[muderinc1507]

=D that awsome

[Alice Is Back]

So much for story un-meds style...:(

[leroy3521]

i HATE GoDaddy if i could i would DELETE them..... AND they took down blue2!!! oh..... how i hate them.....